Your patient data is never used to train public models
Practice data and PHI are never sold, rented, or shared with foundation model providers. Quadline models work strictly for your practice inside your tenant boundary.
Products
Quadline AI · Security & Trust
Trust built for healthcare's agentic era.
Quadline powers patient acquisition and front-office workflows for healthcare practices. Security, HIPAA compliance, and responsible AI governance are built into every single layer of our platform.
HIPAA CompliantSOC 2 Type II AlignedISO 27001 ControlsA2P 10DLC VerifiedGDPR & CCPA Ready
99.98%
Platform Uptime SLA
24/7/365
Security & Threat Monitoring
256-bit
AES Encryption At-Rest
Zero
Public AI Model Training
AI Governance & Guardrails
AI Agents you can trust with patient data.
Quadline AI coworkers act on your behalf across reviews, listings, intake, and patient communication. Powerful automation backed by clinical-grade guardrails.
Human oversight & approval controls
Deploy AI coworkers fully autonomous or supervised. Custom approval workflows, role-based access, and detailed audit trails keep your clinical and office staff in command.
Guardrails on every agent action
Input validation, output filtering, and strict healthcare compliance constraints govern what coworkers can draft, send, or update — tested against top safety frameworks.
Governed models & complete auditability
Every AI inference, message generated, and schedule update is timestamped and logged with full execution lineage for HIPAA compliance and internal review.
Defense In Depth
Security engineered into every layer.
From edge routing to database encryption, controls are layered so no single point of failure can ever compromise patient or practice data.
Data Protection & Encryption
Multi-layered encryption across the entire patient lifecycle.
- Encrypted in transit (TLS 1.3) and at rest (AES-256)
- Isolated tenant databases with cryptographic key separation
- Automated credential rotation and zero hardcoded secrets
Cloud & Infrastructure Security
Hosted on US-based AWS infrastructure engineered for high availability.
- Multi-region US data residency with strict geo-fencing
- Network segmentation and zero-trust least-privilege rules
- SOC 1/2/3 and ISO-validated data center environments
Application & Access Control
Built-in enterprise identity and granular permissions.
- Role-Based Access Control (RBAC) with custom staff roles
- SSO & SCIM support for instant team offboarding
- Continuous code scanning and annual third-party pen tests
Monitoring & Incident Response
Real-time threat detection and active compliance playbooks.
- 24/7 automated SIEM logging and anomaly detection
- Audited incident response playbooks with rapid customer notice
- Immutable access logs for HIPAA compliance reporting
Business Continuity & Uptime
Resilient architecture designed for uninterrupted revenue flows.
- Redundant multi-AZ failover for 99.98% platform uptime
- Automated real-time backups with strict RTO/RPO SLAs
- Transparent public status and uptime reporting
People & Workforce Governance
Security standards enforced across every team member.
- Mandatory annual HIPAA and security awareness training
- Background checks and NDA commitments for all staff
- Strict sub-processor vendor security due diligence
Compliance Standards
Audit-ready healthcare compliance.
Independent verification so your clinical compliance officer and IT team can deploy Quadline with complete confidence.
HIPAA Ready
HIPAA & Business Associate Agreement (BAA)
Quadline supports full HIPAA compliance for healthcare practices. We execute BAAs to protect your Patient Health Information (PHI).
BAA available on request
SOC 2 Aligned
SOC 2 Type II Controls
Independent control alignment covering security, availability, and confidentiality across our entire platform lifecycle.
Executive summary available
A2P 10DLC
Carrier Verified Messaging
Fully registered and compliant A2P 10DLC brand and campaign profiles with direct mobile carrier throughput and TCPA opt-out enforcement.
Verified registration
GDPR & CCPA
Privacy & Data Rights Governance
Comprehensive privacy safeguards honoring patient and customer data access, deletion, and opt-out rights.
DPA & Policy details
Resources
Security & compliance documentation.
Trust Center
Access compliance documentation, security policies, and BAA templates under NDA.
System Status
View real-time platform uptime, latency metrics, and scheduled maintenance.
Privacy & BAA Policy
Read how Quadline collects, stores, and protects patient and practice information.
Security Disclosure
Have a security inquiry or want to report a vulnerability to our team?
HIPAA-Ready Architecture
Ready to upgrade your practice revenue on secure infrastructure?
Request a Business Associate Agreement (BAA) and see Quadline running live for your practice in 14 days.
Request BAA & Get a Demo